This chapter examines all efforts to do less harm and more good with respect to key stakeholders are presented in the chapter titled “Social Footprint”. This chapter begins with “Safety at work” which remains a top priority for the TITAN Group and all its operations. It also includes information about employment and facing the impacts of the economic crisis, training and human resources development, employee communication and human rights issues. Moreover new partnerships with communities, business associations and CSR networks, as well as recognition from stakeholders is presented in this section.

Although in certain areas, like safety at work and training, specific performance indicators are accepted in order to facilitate target setting and monitoring progress in other areas, like employee commitment and value added for stakeholders, the process is still under development.