The TITAN Group has adopted a proactive and precautionary approach to secure long-term future for the company and sustainable benefits for its stakeholders.

A two way process is followed to identify, evaluate and prioritize issues that could have potentially an impact on TITAN business and its ability to fulfil its growth strategy for a sustainable future.

Internally specialized CSR and Sustainability workshops are conducted every year with representatives from each of the Group’s business units and functions, selected according to their relevance and exposure to key stakeholders, their function and level of decision making. In this way is ensured that workshop participants understand well both the issues and stakeholders’ concerns and expectations.

What matters to external stakeholders is taken into account through forums, meetings, conferences, engagement and other communication events. The outcome of the internal process and feedback received from external stake-holders is then consolidated into a list of challenges and opportunities to be considered as main Group priorities. The same process is followed at regional and country levels to support the development of local action plans. Over 60% of Group operations have already gone through this process.

This process has increased understanding and initiated improvements in different ways, among else, the following:

• Changes in the content of the annual CSR and Sustainability Report, as well as to relevant management systems.
• New targets set for water management and quarry rehabilitation in respect to biodiversity. For example, a new study for more advanced methods to preserve biodiversity through quarry rehabilitation was carried out for the Artimes quarry in Patras, Greece (Quarries management and biodiversity). 
• Reporting on social and environmental issues through internet which is used by a broader audience year by year. A new on-line reporting mechanism was launched in FYROM by TITAN providing information about air emissions in real-time.
• Moreover, new tools developed to support the presentation of the annual Group CSR and Sustainability Report and allow users to make their own report, compare with previous reports and send feedback and comments directly.

Aligned with the reporting principles of GRI and Global Compact TITAN has developed an on-going monitoring, self-assessment and reporting process to evaluate, review and improve the implementation of integrated local action plans in line with Group social and environmental endeavors.

The priorities identified and addressed are guiding the evolution of TITAN structures and action plans towards 2015.

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