Communicating with our employees is one of the most important elements of our stakeholder engagement process.

In 2007 two employee surveys were completed, one in Greece and one in Egypt. The surveys aimed at assessing TITAN’s performance in a variety of areas, including strategic direction, safety and working conditions, CSR, employee engagement, career advancement and development etc.

In both countries, employees gave high marks to corporate strategic direction. In Egypt, high ratings also went to employee engagement. In Greece, corporate social responsibility received the highest positive answers most likely because employees have been exposed to and have absorbed these concepts at the parent company founded in Elefsina more than a century ago.

Survey areas with room for improvement include effective implementation of people management and career development programs, as well as improvement of teamwork at both cross-functional and cross-regional levels.

Survey results were subsequently discussed between management and employees in all centers and focus groups were organized to develop proposals for areas that need improvement.